If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one of the same or lesser value subject to availability.
You can return a product for up to 30 days from the date you purchased it.
Any product you return must be in its original condition and accompanied by the packing slip included in your order, as well as the original documentation and packaging; otherwise your return will not be honored. Original condition means there are no scratches, marks, blemishes or damage to the product and it must not be altered in any way.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.